At the bank

When you go to the bank or need to use a cash machine, these are some of the English expressions you will have to use.

I'd like to withdraw £100, please
I want to make a withdrawal

how would you like the money?
in tens, please (ten pound notes)
could you give me some smaller notes?

I'd like to pay this into my account, please
I'd like to pay in this cheque, please

how many days will it take for the cheque to clear?

could you tell me my balance, please?
could I have a statement, please?

do you have any ...?
identification
ID (abbreviation of identification)

I have my ...
passport
driving licence
ID card

your account is overdrawn

could you transfer £1000 from my current account to my deposit account?

where is the nearest cash machine?

I'd like to change some money
I'd like to order some foreign currency
what is the exchange rate for euros?

I'd like some ...
euros
US dollars

I'd like to open an account
I'd like to open a personal account
I'd like to open a business account

could I order a new chequebook, please?

I'd like to cancel this standing order

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what is the interest rate on this account?
what is the current interest rate for personal loans?

I want to report a lost credit card
I want to report a stolen credit card

we have a joint account

I'd like to cancel a cheque

could I make an appointment to see ...?
the manager
a financial advisor

I'd like to speak to someone about a mortgage

I'd like to tell you about a change of address

Using a cash machine