English phrases to use at the bank

When you go to the bank or need to use a cash machine, these are some of the English expressions you will have to use.

Making transactions

I'd like to withdraw £100, please
I want to make a withdrawal

how would you like the money?
in tens, please (ten pound notes)
could you give me some smaller notes?

I'd like to pay this in, please
I'd like to pay this cheque in, please

how many days will it take for the cheque to clear?

have you got any ...?
identification
ID (abbreviation of identification)

I've got my ...
passport
driving licence

your account's overdrawn

I'd like to transfer some money to this account
could you transfer £1000 from my current account to my deposit account?

I'd like to open an account
I'd like to open a personal account
I'd like to open a business account

could you tell me my balance, please?
could I have a statement, please?

I'd like to change some money
I'd like to order some foreign currency
what's the exchange rate for euros?
I'd like some ...
euros
US dollars

could I order a new chequebook, please?

I'd like to cancel a cheque

I'd like to cancel this standing order

Sound is available for all the English phrases on this page — simply click on any phrase to hear it.

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where's the nearest cash machine?

what's the interest rate on this account?
what's the current interest rate for personal loans?

I've lost my bank card
I want to report a ...
lost credit card
stolen credit card

we've got a joint account

I'd like to tell you about a change of address

could I make an appointment to see ...?
the manager
a financial advisor

I'd like to speak to someone about a mortgage