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Checking in

I've got a reservation
your name, please?
my name's ...
Mark Smith
 
could I see your passport?
could you please fill in this registration form?
 
my booking was for a twin room
my booking was for a double room
 
would you like a newspaper?
would you like a wake-up call?
 
what time's breakfast?
breakfast is from 7am till 10am
could I have breakfast in my room, please?
 
what time's the restaurant open for dinner?
dinner's from 7pm till 10pm
what time does the bar close?
would you like any help with your luggage?
here's your room key
your room number is ...
326
 
your room's on the ... floor
first
second
third
 
where are the lifts?
 
enjoy your stay!

Things you might see

Reception
Concierge
Lifts
Bar
Restaurant